You can make complaints about:
This Channel is a way to ensure our commitment to ethics and transparency.
It is an independent, confidential and impartial tool available to the external and internal public of Gridlab Sistemas e Serviços ltda and its customers, suppliers and their partners.
At Gridlab Sistemas e Serviços ltda we have a rigid process of governance, attentive to the changes and evolutionary needs of the relations between the company and its clients, establishes clear guidelines to guarantee trust to all, always thinking about the solidity and long-term of our business and relations.
How to report
The complaint can be made in two ways:
The internet channel is available 24 hours a day, seven days a week. Connections will be handled by trained personnel to obtain the maximum information about the complaint, not compromising the anonymity and security of the source. The telephone number from which the call originates will not be identified under any circumstances.